Contact

Talk to a real person

No ticket maze. Send the details and you'll get a straight answer.

Order support

support@nexvault.store

Order status, returns, damaged shipments. Include your order number.

Delivery & pickup

delivery@nexvault.store

Florida local delivery windows and pickup appointments.

Hours

Mon–Sat, 9am–7pm ET

Messages are answered within one business day.

Before you write

• Checking an order? Look it up instantly with your order number and email.
• Return question? The returns policy covers windows, fees and non-returnable items.
• Delivery fees and timing are listed on the shipping page.